The BSI Kitemark for Vehicle Damage Repair ensures that those who are accredited have the technical competence and operate and perform to the highest standards. The BSI emphasises the importance of the Kitemark, not just as a marketing and promotional tool; but a tool for an organisations continuous improvement and risk mitigation. Holding the BSI Kitemark benefits everyone from the vehicle manufacturer, to the repairer and through to the customer.
In 2012, we were the first mobile cosmetic repairer that engaged with the IMI to introduce a recognised standard in our sector; the IMI Cosmetic Repair Accreditation. In the same year, we also worked with the BSI and successfully gained the Vehicle Damage Repair Kitemark which we have held ever since.
Our First Van To Carry The BSI Kitemark (2012)
The framework behind the Kitemark certification has complimented every element of the business. It has helped us with compliance and the continuation of the business and our downtime has substantially reduced. Quality is one of the main factors at Shine! and the Kitemark fully compliments our auditing team to ensure we are always maintaining this. At Shine! we understand why we exist and we believe in the values that we hold. One of our aspirational values is ‘perfection in all we do’ which echoes exactly what the Kitemark is about.
We have noticed since holding the BSI Kitemark the quality and standards of our service have improved, which in turn has helped our business and overall customer satisfaction.
We believe the Kitemark has now become one of the cornerstones to our business and with this in place will allow us to continually develop and grow.