Is the repair guaranteed?
Yes, all Shine! repair work comes complete with a Lifetime Guarantee.
Do I need to tell you the colour of my car?
No. All technicians carry a paint scheme on their vans, similar to one that you would see in a bodyshop. With a piece of software, we get your colour code directly from your vehicle, enter it onto the software which provides us with a formula. This then allows us to mix the paint on site.
Do I need to give access to power or water?
This is not essential as all Shine! Vehicles are fully equipped with everything needed to carry out the repair.
What if it’s raining on the day of my booking?
No problem, all Shine! Vehicles are fully equipped with a 2 metre by 3 metre marquee to fully enclose the vehicle.
Do you need access to my vehicle?
Yes. Some cars have alarms that could go off when we are carrying out the repair. Also, depending on where the repair is on your vehicle we may need to open the doors to mask off the car.
Do I need to be available for the whole repair?
No. All you need to be is present for the start of the repair and be available at the end of the repair so the technician can hand the vehicle back.
Can I drive my car after the repair?
Yes. After we have carried out the repairs you can drive your vehicle with no issues. However please visit our aftercare section on the website for more information.